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How To Effectively Communicate With Your Customers

Communication is essential to making a profit as a business owner. Without great lines of communication, you cannot service your clients. How do you communicate with your customers? There are several ways for you to reach them and for them to contact you. However some avenues are considerably more convenient and functional than others. Here we find out a few of the different ways! Utilising live chat software where your customers can visit your website and simply select click here for assistance is perhaps the best way to maintain effective communication. With live chat software, they are only one click away from having their concerns or their important questions answered. Quick and easy methods of giving information mean that people…
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Top 10 things to do in Cambridge

I've done a number of other top 10 things to do in various other cities such as my trips to Barcelona or New York but this one is a little closer to home with the Top 10 things to do in Cambridge. For those who don't know Cambridge is my home town. I was born in the city and apart from a few years living in Colchester I've been in and around the city for most of my life. Cambridge is a wonderful city. Yes it's full of students and yes they are annoying when the ride 10 abreast down the road.... However don't let this distract you from the Top 10 things to do in Cambridge. So what's number…
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How You Can Up The Quality Of Your Customer Service

If there’s one thing your business needs a steady flow of, it’s customers, and achieving that can be quite the challenge. One of the main things to tackle is how to impress them, and how to make sure they return. Not only that, but an impressed customer is going to tell people about your business; which is one of the best forms of advertisement. Pleasing your customers should be one of your top priorities, and it’s going to give you an edge over your competition, so work on that if you want to grow as a business! One of the main things you can do to improve the relationship between you and your customers is to give them a voice.…
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Dream Lottery win

Have you ever sat there and dreamt about that big lottery win? The last few months have seen the Euromillions Jackpot hit around the £120million mark. That's proper life changing amounts of money that you could do so much with. It's not just a few thousand you might get at work for a bonus but something you could change your life for good with. Jo and I were in the car the other day thinking of what we would do with £120m dream lottery win. The ironic side of things is that I don't often play the lottery. When it's only £10m I frankly don't bother. I know that's odd because £10m would change my life. But something doesn't make…
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Top tips for updating your digital branding

What does your digital branding say about you? Does it say that you are a corporate jet set or a fun filled party person? With the development of social media and blogs peoples brands are becoming even more important. The first impression that many people have is what they see on social media. If you are looking for a new member of staff at your business I’m sure that at some point you’ll have a quick check on Facebook or perhaps other social media to see what they are all about and what they are posting. I wrote on my business website a whole piece about your own personal brand and what this says about you. Do people trust you?…
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